Season 5
You’ve heard it before: “You need a better sales system.” But what does that actually mean for a kitchen and bath design business? Most designers didn’t start their business to become sales tracking experts. They certainly don’t have a sales system for designers. They started it to create beautiful spaces. The sales part? That’s supposed…
“I’m starting a business because I LOVE processes and documentation,” said no one, ever. Here’s an arm-chair theory about entrepreneurs: there are two types—diagnosed ADHD and undiagnosed ADHD. We aren’t necessarily known for being fastidious about organization or processes. And don’t even get started on the documentation thing. The truth is, no matter the aspect…
It’s a known scenario: the pain of logging into new software, the pile of links to various trainings, and the general groans when “training session” email invites land in inboxes. Sound familiar? Here’s the core issue: everyone is over endless video tutorials and hours spent in training. Your team members are jaded. They’ve sat through…
No business owner I know started out as a professional salesperson. Sure, there are probably some out there, and good for them—because sales is absolutely critical to every business. For those of us who came from having expertise and then trying to sell it? Sales can be terrifying. But here’s the good news: Like every…
Picture this: You’re managing multiple client conversations. You’re sending emails about project details. Texting about scheduling. Maybe sliding into Instagram DMs to share design inspiration. Each conversation lives in a different app, a different inbox, a different platform. Then a client asks a simple question: “What did we decide about the cabinet hardware?” You freeze.…
One of my biggest hang-ups in life is that I hate redoing work. I’m not entirely sure why, but my dislike for duplication leads to some interesting habits. For instance, I won’t submit an online form until I’ve copied all my answers. I also prefer software apps that save automatically and offer version history, just…
Is it just me, or do we sometimes feel like we’re stuck in our own echo chamber when it comes to solving problems in our business? It’s like that daunting feeling when you’re certain there’s a better layout for your kitchen, but you can’t quite put your finger on it. That’s where a fresh pair…
In this season of Elevated, we’ve been demystifying the idea of a sales system for kitchen and bath businesses, why you need it, and how you can use it. Over the last couple of episodes, we got into the nitty-gritty on how to get your team to embrace the system. In this episode, I’ll dive…
In this episode, we’re going to dive into Email Signature Optimization, a topic that often gets overlooked but can be a real game-changer for your sales efforts.—the power of your email signature. That’s right! Your email signature has the potential to be an active contributor to your sales system. But it it isn’t set up…
Over our past few episodes, we’ve covered various aspects of sales systems, exploring how they can enhance client experiences, streamline processes, and boost efficiency. In this episode we are breaking down how sales systems can be tailored to serve the unique needs of designers. We’ve already discussed why designers need sales systems in a previous…