How to Train Your Team on a Sales System

In today’s episode, we delve into the essentials of Effective Sales System Training, a critical component to transition your team from mere users to proficient experts. In the last episode we covered the overall “how” to get your team on the same page. In this episode we’ll further outline specific ways to help your team Learn, Experiment & Share when it comes to software and apps.

It is a known scenario – pain of logging into a software app, the pile of links to various trainings, and well, the general groans of ‘training session’ email invites. Seems familiar? If so, stay with me.

Let’s address the core issue, everyone is over endless video tutorials and hours spent in training. So how do we turn jaded naysayers into raving advocates?

Consider this – why do we need training? It’s to make sure that everyone can use the system effectively. We’re not aiming for survival; we’re aiming for thriving. And it starts with understanding the training is not a ‘nice-to-have’; it’s your ticket to empowering your team and scaling your business.

Let’s break down the 4-step process of creating an effective training system that sticks.

1. Team Learning in Effective Sales System Training

First, provide for a variety of learning preferences. It’s not a one-size-fits-all; each of us have our own learning style. Some might prefer reading detailed guides, while others might learn better through interactive sessions. Video tutorials work for me, but only if I can watch them at 2x. Offering various training formats enables learners to select the one that works best for them.

2. Time & Learning Space

Next, carve out regular time slots for learning. This isn’t cramming the night before an exam; this is about allowing your team to learn and practice without pressure. Get them to play around with the system – mistakes are not just okay; they’re encouraged.

3. Incremental Training Strategies in Effective Sales System Training

Now, let’s talk about progression – create a clear path from beginner to advanced. Think of it as a game – with each level conquered, confidence and capability grow. This makes the learning process engaging and measurable. To help with this, set up a go-to resource for questions and support. This might be built into the software, or you might need to create your own repository in Sharepoint, Notion or your project management tool Centralize the information so the team never has to wonder where to ask questions or get answers. A shared knowledge base is a key asset in reinforcing learning and effectiveness with the software.

4. Knowledge Sharing

Lastly, create an environment of shared learning. Regular catch-ups where the team can exchange tips and experiences with the system can be incredibly potent. This way, your sales system stays alive – evolving and improving with each use.

Think of it this way – efficient training gets your sales system from being a silent piece of software to a dynamic tool enhancing your entire team’s performance.

With a thoughtful approach to training, remember, it’s not just about going through the motions. It’s about fostering a team that’s equipped, confident, and motivated to use the system day in, day out – that’s the real payoff.

Implementing Effective Sales System Training is not just about adopting a new tool; it’s about fostering a culture of continuous learning and improvement. In the next episode we’re tapping into your questions and dedicating an entire episode to Sales System FAQs. Don’t miss it!