Posts Tagged ‘business metrics’

In this episode, we’re discussing the final step to Discovering the Metrics that Matter: Surfacing the information to the organization. If you’ve been following along in the last four episodes, we’ve broken down the first four steps of clarifying the metrics you actually care about. It starts with step 1, having a clear, specific goal…

In this episode we’re digging into how to Step 4 of Measuring the Metrics that Matter: how to track data for those metrics. In the past 3 Episodes we walked through the first 3 steps:  LISTEN SEASON 4: EPISODE 6 Now that you know what you want to do, when it is done and what…

So far in clarifying the metrics you actually care about you’ve outlined your goals and clearly defined when they are done. In this episode we are covering step 3, which is making a list of leading indicators for that goal. That is, what actions are taken in pursuit of getting it “done”? LISTEN SEASON 4:…

In the last episode we covered how to start setting some mile markers so you can more easily see where and how you are making progress, decoded KPIs and laid out step 1 of finding metrics that matter, and that was to set goals. Now for continuous improvement, step 2 is defining the finish line…