business metrics

Clarifying the Metrics that Matter: Surfacing information to the organization

5 Steps to Clarifying the Metrics You Actually Care About: Step 5

In this episode, we’re discussing the final step to Discovering the Metrics that Matter: Surfacing the information to the organization. If you’ve been following along in the last four episodes, we’ve broken down the first four steps of clarifying the metrics you actually care about. It starts with step 1, having a clear, specific goal…

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Clarifying the Metrics that Matter: Leading Indicators

5 Steps to Clarifying the Metrics You Actually Care About: Step 4

In this episode we’re digging into how to Step 4 of Measuring the Metrics that Matter: how to track data for those metrics and getting into leading indicators. In the past 3 Episodes we walked through the first 3 steps:  LISTEN SEASON 4: EPISODE 6 Now that you know what you want to do, when…

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5 steps to clarifying the metrics you actually care about: Step 3

So far in clarifying the metrics you actually care about you’ve outlined your goals and clearly defined when they are done. In this episode we are covering step 3, which is making a list of leading indicators for that goal. That is, what actions are taken in pursuit of getting it “done”? LISTEN SEASON 4:…

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5 steps to clarifying the metrics you actually care about: Step 2

In the last episode we covered how to start setting some mile markers so you can more easily see where and how you are making progress, decoded KPIs and laid out step 1 of finding metrics that matter, and that was to set goals. Now for continuous improvement, step 2 is defining the finish line…

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5 Steps to Clarifying the Metrics You Actually Care About: Step 1

When working on operational improvements and business optimization, it really helps to set yourself some mile markers so you can more easily see where and how you are making progress. In business lingo, these are called KPIs, which stand for Key Performance Indicators. LISTEN SEASON 4: EPISODE 3 If we remember what this acronym stands…

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